 | In today’s digital-first business environment, secure and intelligent Wi-Fi is no longer optional—it’s essential. This interactive, instructor-led course is designed specifically for small and medium-sized business owners who want to protect their networks, enhance customer service, and optimize network operations. Join Smithville Communications for "Member to Member: Smart Wi-Fi Network Strategies for SMBs: Securing Your Network, Enhancing Service, and Driving Growth" on Tuesday, December 9th, 11:30am-1:00pm, at the Monroe County YMCA Northwest location.
Participants will explore how to implement a tiered Wi-Fi access strategy that separates guests, employees, point-of-sale, and owner traffic for maximum security and performance. Through real-world examples and hands-on demonstrations, attendees will learn how to leverage a tool like Smithville’s Wi-Fi+ for Business, built with built-in cybersecurity features, cellular failover capabilities, and branded guest portals to enhance customer trust and engagement. Participants will also discover how to empower their users with intuitive self-service tools, personalized experiences, and opportunities for service upselling and brand loyalty. By the end of the workshop, business owners will walk away with a clear, actionable checklist and plan to modernize their network infrastructure, protect sensitive data, and deliver a seamless digital experience for both customers and staff.
Speaker: Brett Jacquay, Client Success Manager | Smithville Communications
Brett Jacquay is the Client Success Manager at Smithville Communications. Every day, Brett collaborates with business owners, general managers, and staff to develop solutions that advance the businesses in Customer Experience, Operations, and Technology. He previously worked at Discovery Education and Apple. A graduate of Indiana University's entrepreneurship program, Brett is passionate about helping local businesses thrive in our community.
This is a Chamber member educational opportunity. You are eligible to participate in this educational opportunity because of your relationship with The Greater Bloomington Chamber of Commerce. This is part of the Chamber’s educational outreach program, where members can share their knowledge and resources to support fellow Chamber members. To learn more about submitting an educational opportunity, contact the Chamber at 812.336.6381.
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